Frequently Asked Questions

For your convenience, a list of frequently asked questions is provided below. Please be sure to review this list, as it is very possible that your question has already been answered here. If the solution you seek is not here, please feel free to contact us.

Frequently Asked Questions


Q01: What can YouTube Video Downloader Free do?

A: YouTube Video Downloader Free is a lightweight fast and easy-to-use free YouTube Downloader program that allows you to download all videos you like from popular video hosting YouTube in the media format you need.

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Q02: What formats does YouTube Video Downloader Free support?

A: YouTube Video Downloader Free allows you to save video to the following formats: video formats like AVI, FLV, WMV, MOV, MP4, MPEG, etc.; audio formats like WMA, AAC, FLAC, MP3, WAV, etc.; portable devices like iPod, iPad, Apple TV, Android and so on.

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Q03: How can I download HD video using YouTube Video Downloader Free?

A: To download a HD video you should set the video quality (HD1 (720p) or HD2 (1080p)) when choosing a video format. If HD video version is available at YouTube it will be downloaded.

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Q04: Can I download the YouTube videos directly in MP4 format?

A: YouTube Video Downloader Free provides the preferred quality settings and you can set the file format and quality you want to download them as long as the video of the right format/quality you require is provided on the video page.

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Q05: I am not satisfied with the output file? How can I make it better?

A: The final output quality depends on the video codec and the video bit rate. With the same bit rate, MPEG4 is the best. With the same codec, the higher bit rate, the better quality and the bigger final file size, vice versa. Or you may choose a higher bit rate or modify settings to convert if the output one is not as good as the original one.

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Q06: Why do I get a "Unable to get video infos from YouTube" error?

A: This error comes up when a YouTube video currently is not available. Sometimes it is just temporary, so it may help when you try it again. If this doesn't help, we are not able to convert this video because of YouTube country or copyright restrictions.

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Q07: How do I speed up the conversions?

A: Various factors can affect the conversion rate considerably, from source files to computer configuration to output settings. To accelerate the process, you can update your computer's hardware or lower the output settings to lower standards.

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Q08: There are different URLs in YouTube, which should I use?

A: Currently, one YouTube video will have different URLs. They are similar to links below:
Shorter link: http://youtu.be/3uvewTiTjU8
Long Link : http://www.youtube.com/watch?v=3uvewTiTjU8
HD Link (adding "&hd" at the end): http://www.youtube.com/watch?v=3uvewTiTjU8&hd=1 or http://youtu.be/3uvewTiTjU8&hd=1
Our products support downloading with all links above. You are free to download with either YouTube URL link.

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Q09: Do I have to download YouTube videos one by one?

A: No. You can add all the YouTube URLs to the download list. Then with just one click to start downloading, YouTube Video Downloader Free will automatically download all the YouTube video one after another at maximum speed.

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Q10: I'm downloading a YouTube video and it's asking for a username/password. What's going on?

A: You are attempting to download a video flagged by YouTube. This restricts access to people over 18 years of age only. When you attempt to download a restricted video using YouTube Downloader software, it will prompt you for a YouTube username and password (the username and password you use on YouTube). Log in using that, or if you do not have a YouTube account, create one by going to YouTube and clicking the "Sign Up". You can also now log into YouTube using a Gmail account. After exiting YouTube Downloader software, it will forget your account information. You will need to enter it every time you want to download a restricted video.

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